contract signature to successful completion of the mission,
Starsem provides our customers with a complete and customized
launch service that is designed to meet all customer requirements.
order to provide this level of service, Starsem brings together
the world's most flexible and reliable launch vehicle, expert
technical staff, seasoned operational personnel, state-of-the-art
satellite preparation facilities, responsiveness, and a collective
experience with missions from low Earth orbit to deep space.
at contract signature, our customers are provided with a single
point of contact, a Starsem Mission Manager, who is responsible
for all aspects of the mission from Mission Analysis through
issuance of the final flight report.
conducts a comprehensive mission analysis, taking into account
all critical factors that are necessary to ensure mission success,
including mission profile, thermal environment, mechanical loads,
electromagnetic compatibility, spacecraft separation and orientation.
Naturally, our customer is an integral part of these activities,
participating in key reviews and interacting with the Starsem
team. The process is documented and managed through mission
analysis documents and the mission's Interface Control Document.
of the launch vehicle hardware and payload interfaces (adapter
or dispenser) is managed by Starsem and followed by our customers
through reviews and formal documentation, and ultimately verification
of the spacecraft / launch vehicle interface through a fit check
at our customer's facilities.
the launch campaign, Starsem oversees
the entire process, from arrival of the spacecraft at the Baikonur
airport through launch. A Starsem Launch Campaign Manager is
selected to handle all day-to-day activities on the Cosmodrome
and to provide an on-site interface responsive to all customer
needs throughout the course of the campaign.
the Cosmodrome, Starsem's
new state-of-the-art payload processing facilities
are used for satellite integration, fueling and checkout services
and provide a Class 100,000 clean room environment (1158 m2)
with carefully controlled temperature and humidity conditions.
a payload has reached the launch pad, the customer ground team
is in continuous contact with their satellite right up until
the moment of liftoff. Starsem provides our customers with a
redundant high data rate satellite link which allows the customer
teams in Baikonur to be connected with their home base, in order
to communicate and exchange spacecraft data.